2014 With Sky Insurance

[Sky Insurance]

First post updated for 2014

[dotty]

Just renewed with you, thanks for price matching my other quote

[Vteker]

Renewal on the 18th, nice discount! Thanks guys!

[StokieGazza]

My quote from you guys wasn't so good,

Ended up going with Brentacre who saved me £300

[Chris.]

Not sure if anyone from Sky will read this, but I thought I'd post anyway.

Your waiting times for existing customers are very, very poor. I rang in twice the other day, first time I was waiting for 10 minutes then someone answered and hung up. I called back, but got bored after waiting for 15 minutes. I rang in again today, after 4 minutes the phone was again picked up and then the call died. The second time it took me 7 minutes to get through.

Getting through to sales and renewals is often very quick, it's a shame this is not the case for existing customers.

[Chris.]

Looks like I'm leaving Sky Insurance, with less miles on the policy than last year, another year of no claims, my now ex gf no longer as a named driver yet you're quoting me over £100 more than I paid with yourselves last year. Looks like I'll be off to Greenlight who offer fixed fee trackday cover as well. I certainly won't miss the waiting times.

[R35735]

U ok bbz

[Chris.]

Just frustrated that a company I've been with for several years seem to have little interest in keeping my custom.

[M90CTR]

Hello guys I just rang and you cannot compete with the prices I am getting from people like Esure or Sheilas wheels. Even Lloyds bank is cheaper than you. By a good £100 quid aswell. Halifax, Churchill, RAC....The list goes on and on...

What is going on?