Hello, I'm new hear I was wondering on some advice. We have a 55 plate honda civic 2.2CDTi Sport. We've had it about 10 months, about 3 weeks ago after a trip to the shop it refused to restart, showing a fault on the computer, after several trys the fault cleared, over the next few days it did similair thing until eventually it refused to start altogether and was recovered to the dealer by the AA, the AA man read the fault code as "Programming Error" which is vague enough to mean nothing really.
The dealership has had the car 2 weeks now and has replaced a steering sensor, the fuse box and is today replacing the entire ECU in a hope it will fix it (personally I think it's probably an O2 sensor in the exhaust or a sensor inside the engine, but I'm not a honda technician).
Now I am fully aware of my rights under the law as a consumer, but Honda seem unwilling to discuss settlement at this time saying the car will be repaired, as 2 weeks have passed I think it unlikely but under law need to give them "reasonable time" to make the car fit for purpose, threatening court action at this stage seems a little excessive.
My question is whether anyone has had a similair fault on their Civic, whether anyone has had a replacement car from honda or ever reached any type of settlement when a car has not be made fit for purpose in a reasonable time.
Sorry my first post couldn't be more friendly or uplifting! But I really need my car back, 2 weeks in a Honda Jazz is no fun I can tell you!
The dealership has had the car 2 weeks now and has replaced a steering sensor, the fuse box and is today replacing the entire ECU in a hope it will fix it (personally I think it's probably an O2 sensor in the exhaust or a sensor inside the engine, but I'm not a honda technician).
Now I am fully aware of my rights under the law as a consumer, but Honda seem unwilling to discuss settlement at this time saying the car will be repaired, as 2 weeks have passed I think it unlikely but under law need to give them "reasonable time" to make the car fit for purpose, threatening court action at this stage seems a little excessive.
My question is whether anyone has had a similair fault on their Civic, whether anyone has had a replacement car from honda or ever reached any type of settlement when a car has not be made fit for purpose in a reasonable time.
Sorry my first post couldn't be more friendly or uplifting! But I really need my car back, 2 weeks in a Honda Jazz is no fun I can tell you!
