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I took out some bike insurance in January.
I recently changed bikes and therefore changed it over to the new one a few weeks ago.
I got an email saying they need a copy of by driving license. Can't understand why they would need this, never been asked before. Also i'm 3 months into the policy.
The issue is, at the moment I can't find my paper part of the license. I've emailed them the photocard. They sent my another email today saying If I don't send it by April the 7th they will cancel my policy!!!
Can they just do that? It wasn't mentioned at the start of the policy that it was needed. Obviously if I need to apply for anew one it's going to be at least 3 weeks.
Don't want to end up getting the insurance cancelled and it costing me money.
Any advice?
I will obviously have a good look for it, but it's always in one place. As i had a clear out, can only assume it was inbetween paperwork and got thrown by mistake.
I recently changed bikes and therefore changed it over to the new one a few weeks ago.
I got an email saying they need a copy of by driving license. Can't understand why they would need this, never been asked before. Also i'm 3 months into the policy.
The issue is, at the moment I can't find my paper part of the license. I've emailed them the photocard. They sent my another email today saying If I don't send it by April the 7th they will cancel my policy!!!
Can they just do that? It wasn't mentioned at the start of the policy that it was needed. Obviously if I need to apply for anew one it's going to be at least 3 weeks.
Don't want to end up getting the insurance cancelled and it costing me money.
Any advice?
I will obviously have a good look for it, but it's always in one place. As i had a clear out, can only assume it was inbetween paperwork and got thrown by mistake.