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Registered users are encouraged to enable MFA/2FA to add an aditional layer of security to their account. More information can be found here: https://www.ncsc.gov.uk/collection/top-tips-for-staying-secure-online/activate-2-step-verification-on-your-email
The envelope it arrived in was hand written though so either there is some poor bugger writing them all out or they are only replying to the people that complained.